Frequently Asked Questions

Everything you need to know about buying, installing, and running CADLINK DTF V12.

Orders & delivery

Buying & delivery

Is CADLINK DTF V12 a digital product?

Yes. It is delivered 100% digitally. After purchase you receive a download link and activation key by email - no physical shipment.

How fast will I receive my license?

Delivery is typically fast after payment confirmation. In rare cases involving manual review, it can take a few hours. See our Delivery page.

Are there shipping fees?

No. Because it's digital, there are no shipping charges. The checkout price is the full price plus any applicable taxes.

I didn't get my email - what now?

Check spam/junk folders first, then contact us with your order ID and we'll resend your details promptly.

Install & activation

Setup & licensing

What are the system requirements?

Windows 10/11 (64-bit), an Intel i5 or better, 8 GB+ RAM, 20 GB free disk space, and an internet connection for activation. See the full list on the Product page.

How much does it cost?

CADLINK DTF V12 is a one-time $60 payment for a lifetime license - no subscription or recurring fees.

How many printers can I activate?

The lifetime license activates one printer. Need activation for additional printers? Contact us.

Can I move my license to a new computer?

License transfers depend on the manufacturer's activation rules. Reach out to support and we'll guide you through the process.

Do I get updates?

Your lifetime license includes maintenance updates per the manufacturer. We'll let you know when new versions are available.

Printers & support

Compatibility & help

Which printers are supported?

CADLINK DTF V12 supports a wide range of DTF printers and compatible Epson-based engines. Send us your make and model and we'll confirm before you buy.

Do you help with setup?

Yes. Every license includes setup assistance to help you install, activate, and configure CADLINK DTF V12.

Can you help through remote support?

Absolutely. If you'd prefer hands-on help, we can connect to your computer via TeamViewer or AnyDesk and guide you through installation, activation, and printer setup remotely. Just request remote support when you order, or contact us to arrange a session.

Can I get a refund?

Because this is fast-delivery digital software, sales are generally final once the key is delivered or used. Review our Refund Policy for eligible cases.

Still have questions?

Our team is ready to help you choose and set up CADLINK DTF V12.

Contact us